Which POS Systems Lead Across These 6 Metro Markets?
This report analyzes restaurant POS system market share across six major U.S. metropolitan areas ranked #6 through #10 by restaurant market size. Data is drawn from primary research across 3,155 unique restaurant brands with 5 or more operating units, covering 23,526 total locations across Atlanta, Washington, Phoenix, Miami, Detroit, and Riverside.
Top 3 findings: NCR/Aloha holds the largest share at 30.18%. In-House/Proprietary ranks second at 20.81%. Oracle/Micros ranks third at 15.60%. The top 10 POS systems account for 84.24% of installs across these markets. See also: Top 5 MSA POS Installs →
Key Market Observations
Atlanta is the largest of the six markets with 5,369 top-10 POS installs, followed by Washington at 4,341. Riverside and Detroit follow at 3,208 and 2,934 installs.
NCR/Aloha leads every market in this group, ranging from 1,853 units in Atlanta to 745 in Riverside. Its lead over In-House/Proprietary systems is widest in Atlanta and Washington.
Toast has its highest count in Washington at 332 units. Focus has its highest count in Atlanta at 456 units.
In-House/Proprietary systems remain material across all six markets. The category reflects larger restaurant chains and multi-unit operators using custom or internally managed technology stacks.
Top 10 POS Systems Combined Market Share Across All 6 Metros
The table below shows combined unit counts and market share percentages for the top 10 POS systems across Atlanta, Washington, Phoenix, Miami, Detroit, and Riverside.
Source: RestaurantData.com Fall 2024 POS Survey · Metro areas ranked #6–10 by restaurant market size · Chains with 5+ units · Survey ending August 15, 2024
| # | POS System | Total Units | % Share |
|---|---|---|---|
| 1 | NCR / Aloha | 7,100 | 30.18% |
| 2 | In-House / Proprietary | 4,895 | 20.81% |
| 3 | Oracle / Micros | 3,671 | 15.60% |
| 4 | PAR | 1,891 | 8.04% |
| 5 | Toast | 1,594 | 6.78% |
| 6 | Focus | 1,591 | 6.76% |
| 7 | Poseidon | 1,283 | 5.45% |
| 8 | QU | 621 | 2.64% |
| 9 | Clover | 530 | 2.25% |
| 10 | Revel | 350 | 1.49% |
| Top 10 Total | 23,526 | 84.24% |
* Market share percentages are calculated from total installs across all six metro areas combined. NCR/Voyix operates under the Aloha brand in restaurant POS.
POS Installs by Metro Area Detailed Breakdown
The table below shows unit counts for each of the top 10 POS systems across all six metropolitan markets.
| POS System | Atlanta | Washington | Phoenix | Miami | Detroit | Riverside | Totals |
|---|---|---|---|---|---|---|---|
| NCR / Aloha | 1,853 | 1,372 | 1,197 | 1,185 | 748 | 745 | 7,100 |
| In-House / Proprietary | 1,135 | 890 | 686 | 788 | 765 | 631 | 4,895 |
| Oracle / Micros | 744 | 676 | 656 | 604 | 427 | 564 | 3,671 |
| PAR | 288 | 288 | 372 | 228 | 342 | 373 | 1,891 |
| Toast | 286 | 332 | 218 | 277 | 198 | 283 | 1,594 |
| Focus | 456 | 284 | 257 | 230 | 146 | 218 | 1,591 |
| Poseidon | 282 | 189 | 233 | 215 | 182 | 182 | 1,283 |
| QU | 173 | 88 | 126 | 101 | 54 | 79 | 621 |
| Clover | 58 | 148 | 89 | 82 | 54 | 99 | 530 |
| Revel | 94 | 74 | 78 | 52 | 18 | 34 | 350 |
| Top 10 Totals | 5,369 | 4,341 | 3,912 | 3,762 | 2,934 | 3,208 | 23,526 |
* Unit counts reflect restaurant locations using each POS system within chains operating 5 or more units. Data is sourced from primary telephone interviews and in-store visits conducted by RestaurantData.com researchers. Survey ending August 15, 2024. Revised September 10, 2024 for brands where franchisees can choose their own POS.
Survey Methodology
- Total brands surveyed: 3,155 unique restaurant brands with 5 or more operating units
- Results obtained: 2,391 brands responded
- Penetration success rate: 75.8%
- Survey duration: 4 months, ending August 15, 2024
- Recent revisions: Edits and changes for brands where franchisees can choose their own POS, September 10, 2024
- Method: Telephone interviews and in-store visits; each brand contacted at least twice, up to 8 calls where needed
More Restaurant POS Market Research
RestaurantData tracks POS system usage across restaurant chains, multi-unit operators, franchise systems, and regional restaurant groups. The reports below provide additional views of POS market share, install counts, provider changes, and metro-level restaurant technology coverage.
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Preferred citation: “Source: RestaurantData.com, Restaurant POS Market Share Across Atlanta, Washington, Phoenix, Miami, Detroit, and Riverside, published on the original publication date shown on this page.”