Restaurant POS Multi-Unit Market Share by Metro Area
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The chart ranks the Top 10 restaurant POS company installations in the Top 5 U.S metros, in brands operating at least 5 locations.
Survey Overview:
- Total surveyed: 3,155 unique restaurant brands with 5 or more operating units
- Results obtained: 2,391
- Penetration success rate: 75.8%.
- Process time: 4 months, ending 8/15/2024
- Recent revisions: Edits and changes in some brands where the franchisee can choose their own POS, 09/10/2024
- The Top 10 POS companies account for 84.24% of all installs. 11.67% are In House/Proprietary
Methodology: Researchers conducted telephone interviews or visited locations. With the understanding some brands allow for multiple POS- each unique brand was contacted at least twice, with up to 8 calls made if needed. Additionally, Restaurantdata researchers made on-site visitations.
NCR/Voyix is #1. Meanwhile, the consistent use of In-House/Proprietary systems hints at a portion of restaurants opting for custom solutions, perhaps to meet specific operational needs.
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