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The chart ranks the Top 10 restaurant POS company installations in the Top 5 U.S metros, in brands operating at least 5 locations. 

Survey Overview:

  • Total surveyed: 3,155 unique restaurant brands with 5 or more operating units
  • Results obtained: 2,391
  • Penetration success rate: 75.8%. 
  • Process time: 4 months, ending 8/15/2024
  • Recent revisions: Edits and changes in some brands where the franchisee can choose their own POS
  • The Top 10 POS companies account for 84.24% of all installs. 11.67% are In House/Proprietary

Methodology: Researchers conducted telephone interviews or visited locations. Each unique brand was contacted at least twice, with up to 8 calls made if needed. Staff members were telephone interviewed along with on-site visitations where possible. 

Meanwhile, the consistent use of In-House/Proprietary systems hints at a portion of restaurants opting for custom solutions, perhaps to meet specific operational needs.

 

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