Restaurant POS Multi-Unit Market Share by Metro Area.
Here is a bar chart showing the top 10 POS systems used in metro areas (ranked 6 to 10) along with the total units and their corresponding percentages. The color-coded bars help visualize the market share for each system in brands operating at least 5 locations.
- NCR/ALOHA holds the largest share at 30.18%.
- IN HOUSE/PROPRIETARY comes second with 20.81%.
- ORACLE/MICROS ranks third at 15.60%.
Interested in how POS success rates vary in all Metropolitan areas? Contact us for a full table.
Survey Overview:
- Total surveyed: 3,155 unique restaurant brands with 5 or more operating units
- Results obtained: 2,391
- Penetration success rate: 75.8%.
- Process time: 4 months, ending 8/15/2024
- Recent revisions: Edits and changes in some brands where the franchisee can choose their own POS, 09/10/2024
- The Top 10 POS companies account for 84.24% of all installs. 11.67% are In House/Proprietary
Methodology: Researchers conducted telephone interviews or visited locations. With the understanding some brands allow for multiple POS- each unique brand was contacted at least twice, with up to 8 calls made if needed (at times more than 10). Additionally, Restaurantdata researchers made on-site visitations.
NCR/Voyix is #1. Meanwhile, the consistent use of In-House/Proprietary systems hints at a portion of restaurants opting for custom solutions, perhaps to meet specific operational needs.